Refund and Returns Policy

At Monfleche, your satisfaction is our priority. We understand that sometimes a product may not meet your expectations, which is why we offer a simple and transparent 7-Day Refund & Returns Policy.

Return & Refund Eligibility

Customers can request a return or refund within 7 days of receiving their order.
Returns or refunds are not applicable for damaged items caused due to misuse, negligence, or external factors after delivery.
The product must be in unused, original condition, along with its original packaging, tags, and invoice.

How to Initiate a Return or Refund

To start a return or refund process, please contact us at:

📧 Email: monfleche.in@gmail.com

Kindly include the following details in your email:

Order ID
Reason for return
Clear photos of the product (if applicable)

Our support team will guide you through the next steps and arrange for a pickup or provide a return address if necessary.

Important Notes

Products returned without prior communication or approval will not be accepted.
Refunds, once approved, will be processed to the original payment method within 7-10 business days.
In case the return is due to incorrect or defective products (not damaged by the customer), we will offer a full refund or replacement based on availability.

Monfleche reserves the right to refuse returns that do not meet the above conditions.

If you have any questions regarding our policy or need further support, feel free to reach out to us at monfleche.in@gmail.com.